Delete Your Account
We're sorry to see you go. Here's how to delete your account and what happens to your data.
How to delete your account
Option 1: In the app
- Open What's For Dinner and go to the Household tab
- Tap Settings
- Tap Delete Account
- Confirm the deletion when prompted
Your account will be deleted immediately.
Option 2: By email
Send an email to privacy@robinsight.com from the email address associated with your account, requesting account deletion. We will process your request within 30 days.
What gets deleted
When you delete your account, we permanently remove:
- Your account profile (email, name, profile picture)
- Dietary preferences and cooking skill level
- Kitchen equipment settings
- All saved recipes and recipe history
- Meal plans and shopping lists
- Household memberships
What may be retained
Anonymised, aggregate data (such as recipe popularity statistics) that cannot be linked back to you may be retained. This data helps us improve the app for everyone but contains no personal information.
Subscriptions and billing
What happens to your plan depends on where you subscribed.
- On our website: we cancel your plan for you when you delete your account.
- Through the App Store on your iPhone: deleting your account does not cancel it. Apple keeps billing until you cancel it yourself in your Apple ID settings. On your iPhone, open Settings, tap your name, then tap Subscriptions. You can also manage it at apps.apple.com/account/subscriptions.
- Through Google Play on your Android phone: deleting your account does not cancel it. Google keeps billing until you cancel it yourself in Google Play. Open the Play Store app, tap your profile picture, then tap Payments & subscriptions, then Subscriptions. You can also manage it at play.google.com/store/account/subscriptions.
Billing history for website plans is retained by Stripe as required by New Zealand tax law, but no personal account data remains in our systems.
Timeframes
- In-app deletion — your data is removed immediately
- Email requests — processed within 30 days
Questions?
If you have any questions about account deletion or your data, contact us at privacy@robinsight.com.